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Geoff Ramm


Geoff Ramm – Customer & Celebrity Service & Marketing Speaker

Geoff Ramm is an inspirational keynote speaker and the creator and author of Celebrity Service & Celebrity Service Superstars.

He is trusted by the world’s leading brands to create the gap in their service experience they never knew existed. Including Emirates, Warner Brothers and McDonalds.

He’s challenged and inspired entrepreneurs, high performance teams and organisations across forty-seven countries to create award winning ideas to outperform the competition.

Geoff Ramm knows the Jedi Mind Trick to make you craved by your customers, envied by your competitors and raved about in your industry. Every talk is tailored to your sector and theme and focusses on what you’d love your delegates to take away and achieve.

Oh and Geoff’s on-stage and on-screen presence, as well as his infectious enthusiasm and humour, will have you on the edge of your seat…

Geoff Ramm also gives some examples of how his ideas have come to fruition including –

OMG Marketing: A business to business Valentine Card achieved a record 70% response rate by the Bauer Media Group after implementing OMG Marketing. Tiger Brands in South Africa introduced a dozen new ideas after his keynote and masterclass. Just one of these ideas increased sales by over 53%.

Celebrity Service: EC English Language Schools created the ‘Orange Carpet Experience’ which transformed their worldwide service offering to pupils and had them nominated for a UK Customer Experience Award 2016.

Geoff Ramm has spoken around the world for clients including Honda, British Airways, TATA, SAGE, Tiger Brands, Goldwell, and Dixons Carphone.

He is the youngest ever President of the Professional Speaking Association UK and was recently awarded the PSAE (Excellence) award, as well as being a UK Enterprise Ambassador.

Speaking Topics 

You can choose from a high impact TED style 20 minutes, through to an expertly crafted 60 minute keynote. Geoff Ramm will pick the very best and most relevant content for your audience from his extensive catalogue of original stories, creative ideas and result defying techniques.

His speaking topics –

  • OMG Marketing – how to create and generate marketing ideas
  • Celebrity Service – How to deliver the best customer service

Celebrity Service is not just a fantastic and easy to follow philosophy, your audience will also be excited to implement and action their ideas immediately. There are 9 unique components to CELEBRITY Service that will spark the ideas to create memorable experiences for your customers.

Celebrity stands for;

  • Consistency
  • Excitement
  • Love
  • Engagement
  • Bravado
  • Response
  • Independence
  • Thank You


Customer Engagement


We have worked with Matthew for many years and will continue to do so. His knowledge of the Speaker Market and ability to interpret our clients requirements is quite exceptional.

He is incredibly thorough in his approach and always goes that extra mile to ensure everything is exactly as required.

I am always happy working with Matthew, he has great credibility, he is very diverse in his ability to make things happen.

Matthew Fisher and I have worked together for many number of years. I have always found Matt to be honest, good natured and willing to work hard always carefully selecting the best appearances to suit my personality and lifestyle. The work Matthew has delivered for me over the years has varied from schools, colleges, attending film premiers, guest speaking  to name a few all of which I have lots of memories and thoroughly enjoyed.