Business Improvement & Motivational Speaker
Andy Hanselman is an experienced professional business speaker and author of “Think In 3D!” who specialises in business improvement, speaking on leadership, dealing with change and improving customer service.
For over 27 years has experience in working and learning from successful entrepreneurs, leaders, and winners and then helping others to be successful in return.
Andy asks his audiences to start ‘Thinking in 3D’! meaning being ‘Dramatically and Demonstrably Different’ from their competitors,
He has identified seven common characteristics in these successful 3D Businesses that help them get ahead, and stay ahead of their competitors. These characteristics are –
• How To Create Delighted Customers That Come Back For More
• Stand Your Business Out From The Crowd By Thinking In 3D!
• Creating Culture As Competitive Advantage
• Forget CRM, Think MCR – Maximise Your Customer Relationships!
• Get That Vision Thing! Maximising Leadership Performance
• Make Innovation Work – No ‘Blue Sky Thinking’ Required!
• It’s All About The People Stupid! Making Employee Engagement Work
Andy Hanselman believes that those that follow his 3D model will stand out from the rest and deliver ‘remarkable’ customer experiences and encourage everyone from within the business to create a better customer led culture.
Andy brings these lessons to life by speaking at events, conferences, workshops, and seminars. He helps business leaders identify ways they can differentiate their business and create real competitive advantage by delivering outstanding customer experiences and maximising their relationships with their customers… consistently.
His speaking subjects include –
• Leadership, Employee Engagement, and culture
• Maximising customer relationships and opportunities.
• Innovation, Business Improvement, and Differentiation
• Marketing Strategies
“We have worked with Andy for many years as a presenter and a fantastic host for our conferences, workshops and away days. Our members love to hear his engaging and practical presentations – His bubbly personality and energy is infectious and this makes his sessions both enjoyable and unique!”
— Rachel McDermott, The Entrepreneurs’ Forum
“I was told you were good, and you were…. The lack of jargon and real examples really made me think. Thoughtful. Relevant. Brilliant!”
— Malcolm Norman, Regional Relationship Manager, Specsavers
“It is my pleasure to recommend Andy Hanselman. His enthusiasm and ability to make businesses think completely differently is so refreshing. Andy attended a briefing meeting to understand the message I wanted to relay to my team and then developed an hour-long presentation. He delivered it with humour, passion and thought-provoking elements ensuring that captured the audience with participation and engagement. Andy delivered a presentation which allowed us as a team to think ‘dramatically and demonstrably differently’ on how we will deliver customer service for the future!”
— Karen Mitchell – Senior Customer Service Manager at B.Braun Medical Ltd