Sir Stuart Hampson
Former Chairman of John Lewis & Keynote Speaker
Sir Stuart Hampson is the former chairman of the John Lewis Partnership and currently the Chairman of the Crown Estate. He is a speaker on customer service, retail brands, and employee engagement.
Sir Stuart was chairman of John Lewis for 14 years and presided the team through a programme of modernisation while maintaining their partnership ethos and principles. He was chairman at the time when John Lewis Direct and Ocado first went live. He retired from John Lewis in 2006 and embarked on his speaking career.
We was knighted in 1998 and was appointed Commander of the Royal Victorian Order (CVO) in the 2016 Birthday Honours.
Following his retirement, Hampson joined the corporate speaking circuit in 2009 to lecture on the John Lewis ethos and pass on his vision of employee engagement and employee ownership.
Sir Stuart Hampson lectures and speaks on his career at John Lewis and covers such subject as –
• Employee Engagement and Ownership
• Customer Service
• The Changing Face of Retail
• Retail Brands
"Sir Stuart Hampson's presentation at our Conference and Forum was a triumph! The feedback was incredibly positive, and there were plenty of questions at the end of both sessions, which I think proves how much people appreciated and understood the message that Sir Stuart was putting across. Sir Stuart is a very charming man, and I really enjoyed meeting him, so please pass on my sincerest regards and thank him again for contributing to what was certainly one of the highlights of the event."
— RSA Insurance Group
"Sir Stuart Hampson surpassed our exceptions for a number of reasons: (1) He focused on our brief and hit our messages, (2) He was business AND engagement focused, (3) He was eloquent and articulate with some nice anecdotes. Please send him my thanks and best wishes. I would be happy to speak to prospective clients as a reference."
It gives me so much pleasure that you delivered just the right message at the right time... Our people needed a positive outlook, and you brought it. Thanks once more for your contribution.
— Architectural Coatings Europe, Middle East & Africa, PPG Industries.