Jenny Millar
Jenny Millar: Pricing expert, author and CEO of Untapped Pricing
Jenny Millar is the CEO of Untapped Pricing and co-author of The Pricing Sprint (Bloomsbury, 2026). She helps leadership teams transform pricing into one of their most powerful levers for growth.
Before founding Untapped Pricing, Jenny led pricing across 11 European markets at eBay. She now teaches pricing at London School of Economics and Warwick Business School.
Her work sits at the intersection of behavioural science, commercial strategy and human decision-making, unravelling why customers rarely respond to price as spreadsheets predict. On stage, Jenny makes a complex and often intimidating topic engaging, practical and commercially relevant, helping leaders make smarter, more profitable decisions with greater confidence.
The Pricing Sprint: 12 Steps to Unlock the Power of Pricing was published by Bloomsbury in May 2026 and provides 12 actionable steps, that transforms pricing from a ‘guessing game’ and a ‘black box’ into a collaborative and inspiring conversation about value and growth.
Speaking topics
- The psychology of pricing – Why customers don’t behave like your spreadsheet says they should
- The sleeping giant of growth – Unlocking the opportunity hiding in your pricing
- Why customers pay more –The behavioural science behind value
- Pricing for an AI-enabled world – Is your business model still fit for purpose?
- Confident pricing in uncertain times – Making better decisions when the stakes feel high
“Jenny combines intellectual horsepower with genuine warmth and energy. She captivates audiences with stories that make pricing feel human and achievable.”
— Rafael Orta, CEO, Capture One
“Jenny’s energy fills the room. She blends commercial insight, behavioural science and storytelling in a way that makes everyone, from finance leaders to creatives, rethink what pricing really means.”
— Virlina Choquette, Chief of Staff, Herrmann
“Jenny Millar makes pricing come alive. Complex ideas suddenly feel simple, practical and exciting to act on.”
— Katy Raynes, CEO, Indigo
“Jenny Millar has that rare ability to mix commercial rigour with human psychology, making pricing both accessible and irresistible.”
— Liakatbir Singh, London School of Economics