Clare Bailey

Clare Bailey – Retail Expert | Speaker | Media Commentator | Author – Founder of The Retail Champion

Clare Bailey is one of the UK’s most respected speakers and voices in retail, consumer behaviour and high street strategy. A best-selling author, speaker and broadcaster, she’s known for her straight-talking insight, data-led advice, and the kind of experience that only comes from three decades in the trenches.

From startups to FTSE giants, local high streets to global supply chains, Clare brings energy, clarity and no-nonsense solutions to every stage she steps onto. She’s delivered keynotes and chaired panels for the likes of Amazon, SAP, SumUp and Argos, and regularly appears on BBC, Sky, Channel 5 and Netflix as the go-to expert when retail hits the headlines.

Whether you need a practical retail strategist, a fearless industry critic, or an entertaining and enlightening keynote to open or close your event, Clare will deliver. She’s also a dab hand at bringing panels to life, making data digestible, and reminding audiences why retail still matters.

Clare is the author of two best-selling business books:

• The Retail Champion: 10 Steps to Retail Success
• How to Sell to Retail: The Secrets of Getting Your Product to Market

SPEAKING TOPICS

As an author of best-selling books on retail success, Clare offers profound insights into retail strategies and consumer engagement. Her frequent media appearances on ITV’s Good Morning Britain, BBC Breakfast, Sky News, and Channel 5 make her a familiar face in the industry, where she elucidates retail trends and market data for a broad audience.

RETAIL STRATEGY & TRENDS

• The Future of Retail: Trends, tech and shopper behaviour – what’s coming and who’ll survive.
• Key Differentiators for Growth: Why some retailers thrive and others don’t – real-world takeaways.
• Retail Innovation that Works: How to stand out, stay relevant and still make money.

CUSTOMER & SALES

• How to Sell to Retail: What buyers really want – and how to pitch like a pro.
• Ecommerce that Converts: Practical tips for selling online without losing your mind.
• Omnichannel Without the Overwhelm: Make your channels work together (and not against you).

SUPPLY CHAIN & RESILIENCE

• Make Supply Chain Your Superpower: From co-loading to customer trust – real talk on logistics.
• From Fragile to Flexible: Resilience lessons from retailers who’ve been through the wringer.

PURPOSE, PLACE & COMMUNITY

• Place Marketing that Works: Turn towns into destinations – and locals into ambassadors.
• High Streets & Hospitality: Regeneration strategies that drive footfall and loyalty.
• Hyperlocal & Proud: Why putting people and place first beats price wars every time.

DIGITAL & TRANSFORMATION

• Digital for Real People: Tech that supports growth – not just buzzwords.
• AI, Automation & What Retail Needs to Know: What’s worth the hype (and what’s not)

MEDIA, BRAND & PERSONALITY

• Become the Go-To Expert: Clare’s own journey to trusted voice status.
• Media Skills & Storytelling: Cut through noise and make your brand press-worthy.