James Poulter
JAMES POULTER – AI Strategist & Thought-Leader and Speaker on Innovation Culture
James “JP” Poulter is a leading AI strategist, keynote speaker, and founder of ThreePoint Labs, an AI transformation consultancy helping organisations navigate the shift to intelligent working with clarity, ethics and purpose.
Former CEO of Vixen Labs – a voice AI company he founded and sold to House 337 in 2023 – and previously Head of Emerging Platforms at The LEGO Group, JP brings rare depth across both start-up and enterprise scale. He has advised organisations including Amazon, Verizon, Bosch and Universal Music, delivered more than 250 keynotes worldwide, and is a committed advocate for ethical AI implementation, serving on the board of Christian Aid.
ABOUT JAMES.
JP’s entrepreneurial journey began with Vixen Labs, a pioneering voice AI and conversational design agency he founded and grew into a market leader. Following a successful exit to House 337 in 2023, he continues as Head of AI Innovation, bringing his startup insights and innovation methodologies to a broader range of organizations facing the challenges and opportunities of digital transformation.
Before launching Vixen Labs, JP spent nearly a decade at The LEGO Group, where he served as Head of Emerging Platforms and Senior Manager of Global Social Media for LEGO Life. During his tenure, he helped one of the world’s most innovative companies navigate the rapidly evolving digital landscape, developing strategies for emerging technologies while maintaining the brand’s core values of creativity and play. Today, JP serves as Board Member at Christian Aid, Board Advisor for Christian Vision, and Board Director of charity tech startup Raiser—bringing both technical acumen and theological depth to conversations about AI’s role in faith and society.
He’s a recognized thought leader in the intersection of technology and ethics, contributing regularly to industry publications and speaking at major conferences worldwide. JP delivers keynotes, workshops, and masterclasses on AI strategy, innovation culture, and digital transformation.
His speaking engagements have included Forbes conferences, CES in Las Vegas, and the Carey Nieuwhof Leadership Podcast, as well as specialized events for sectors ranging from banking to education to nonprofit leadership.
His book “AI @ Work: How to Build a Full Stack Organization” launches in August 2026. The book introduces his “AI Nervous System” framework—a practical approach to implementing AI that balances technological capability with human values, ethical considerations, and organizational culture. The framework has already been adopted by organizations across multiple sectors seeking to navigate AI transformation thoughtfully and effectively.
JAMES POULTER SPEAKING TOPICS
James Poulter is an experienced speaker on innovation. From the future of work and emerging technologies, through to creating innovation cultures within organisations, and how they can adapt and find new ways of working, especially since the recent pandemic.
He speaking topics include –
Full Stack: Navigating the Changing Shape of Work in the Age of AI
Understand how AI is fundamentally reshaping work, careers, and organizational structures. Based on James’s book “AI at Work” and his experience building AI-powered teams, this keynote explores the full stack of changes happening across individual roles, team dynamics, and enterprise structures. Learn how to prepare your workforce for the future, redesign roles for human-AI collaboration, and build organisations that thrive in an AI-first world. Essential for HR leaders, executives, and anyone responsible for workforce strategy, this session provides actionable insights for navigating the most significant workplace transformation in decades.
Key Themes
- Individual Transformation – Evolving skills and career paths
- Human-AI Collaboration – Redesigning roles for partnership
- Organisational Structures – New models for AI-powered teams
- Skills & Learning – Upskilling for the AI era
“CTL – ALT- DEL”
Unlock breakthrough innovation with a proven framework born from James’s unique experience at LEGO and Amazon Alexa. This keynote reveals how to systematically identify what you can control, listen to organizational signals, explore alternatives, think diagonally across functions, and courageously delete what no longer serves you. Learn the art of strategic unlearning—breaking free from legacy processes and mental models that hold organisations back. Perfect for teams facing disruption, transformation initiatives, or those seeking to build a culture of continuous innovation. Discover how the world’s most innovative companies reset, refocus, and reinvent.
Ctrl: Gaining Control
- Developing active listening skills across all levels of the organisation
- Implementing feedback loops to capture insights from employees and customers
- Creating a system for idea capture and evaluation
- Establishing innovation metrics and KPIs to track progress
Alt: Creating Alternatives
- Techniques for breaking out of conventional thinking patterns
- Cross-pollination of ideas from different industries and disciplines
- Scenario planning and future-casting exercises
- Embracing diversity and inclusion as catalysts for innovative thinking
Delete: Unlearning and Renewal
- Identifying and challenging outdated assumptions and processes
- Techniques for overcoming resistance to change
- Creating a ‘fail fast, learn quickly’ culture
- Implementing systems for continuous learning and adaptation
Leading AI: The AI Nervous System
Transform your organization into an AI-powered enterprise with this comprehensive framework. Drawing from James’s experience leading innovation at LEGO and building AI startups, this keynote reveals how to build AI capabilities across four interconnected systems—just like the human nervous system coordinates complex functions. Learn how to create organizational intelligence that scales, adapts, and drives competitive advantage. Perfect for leadership teams ready to move beyond AI experiments and build sustainable, enterprise-wide AI capabilities.
Key Themes
- Building a Better Brain – Clone your organizational information
- Ready for AI – Scale your work with AI tools
- AI Ethics: The Gut -Cultivate human-AI interactions
- Hands & Feet Govern AI use cases at scale
Wrestling with AI Ethics
Navigate the complex ethical landscape of AI with confidence. This thought-provoking keynote addresses the critical questions every organization faces as AI becomes ubiquitous. From environmental sustainability and carbon footprints to the profound implications of digital twinning and deepfakes, James guides audiences through the ethical dilemmas that will define the next decade. Learn how to build ethical frameworks that protect your organization while enabling innovation. Essential for any organization deploying AI at scale, this session provides practical tools for making ethical decisions in an uncertain future.
- AI Sustainability – Environmental impact considerations
- Digital Twinning –Ethical implications of AI replicas
- Deepfakes – Handling synthetic media
- AI Legacies –Long-term societal impact
More information can also be found on his own website.
THE BOOK (coming in 2026)
AI at Work: How the Build a Full Stack Organization
Your comprehensive guide to building AI capabilities across every layer of your organization. Learn practical frameworks and strategies from a leading AI expert.
- Practical Frameworks =Step-by-step guides for implementing AI strategies that drive real business value
- Real-World Insights -=Based on James’s experience leading innovation at LEGO and building AI startups
- Full-Stack Approach – Build AI capabilities across individual roles, team dynamics, and enterprise structures
“One of the few people I've met that have the real ability to read people and situations well, and act on that knowledge in ways that lead to real interpersonal effectiveness. In the fast-paced and dynamic digital environment, there are some situations where entrepreneurs often find themselves struggling to steer safely out of a conversational jam - James definitely does not have that problem, he loves sharing his experience to help others build their business or community”
— TeComm & Lebero Events.
“JP is full of energy, ideas, and passion for technology. He is a very strong networker and collaborator who is always looking to support new projects and initiatives and is focused on ensuring he has a strong knowledge and expertise on whatever the “next big thing” around the corner is. He also has a fantastic network and is a valued sparring partner on many topics - from Voice to Blockchain via GIFs and Emojis. It has been great working with him at LEGO Group”
— Lego
“JP is the ultimate collaborator. He empowers his teammates and shares his knowledge of digital trends and technologies at every opportunity. He is the first person to volunteer for a hackathon and is an exceptional facilitator of strategic partnerships. JP was a key member to the development of LEGO's social app LEGO Life (launched #1 in Kids category), and the driving force behind the LEGO emoji language (featured on Jimmy Fallon).
— Mixed Reality, Microsoft.
“In this new age of digital marketing and pr, there are few people in the UK that absolutely 'get it'. Those that do have been busy proving just how valuable this new way of doing things is to business and James is one of those people. Knows his stuff, explains it in an easy to understand way and keeps his eye on future trends and how it all fits together”
— Business & Mindset Mentor.
“I thought that James’ talk was intuitional, intentiona and intelligent. His delivery style was very much the zeitgeist of our times. It inspired a vast amount of ideas”
— Syniad 2019 – Cardiff University
