James Poulter

JAMES POULTER  – AI Strategist & Thought-Leader and Speaker on Innovation Culture

James “JP” Poulter is a leading AI strategist, keynote speaker, and founder of ThreePoint Labs, an AI transformation consultancy helping organisations navigate the shift to intelligent working with clarity, ethics and purpose.

Former CEO of Vixen Labs – a voice AI company he founded and sold to House 337 in 2023 – and previously Head of Emerging Platforms at The LEGO Group, JP brings rare depth across both start-up and enterprise scale. He has advised organisations including Amazon, Verizon, Bosch and Universal Music, delivered more than 250 keynotes worldwide, and is a committed advocate for ethical AI implementation, serving on the board of Christian Aid.

ABOUT JAMES.

JP’s entrepreneurial journey began with Vixen Labs, a pioneering voice AI and conversational design agency he founded and grew into a market leader. Following a successful exit to House 337 in 2023, he continues as Head of AI Innovation, bringing his startup insights and innovation methodologies to a broader range of organizations facing the challenges and opportunities of digital transformation.

Before launching Vixen Labs, JP spent nearly a decade at The LEGO Group, where he served as Head of Emerging Platforms and Senior Manager of Global Social Media for LEGO Life. During his tenure, he helped one of the world’s most innovative companies navigate the rapidly evolving digital landscape, developing strategies for emerging technologies while maintaining the brand’s core values of creativity and play. Today, JP serves as Board Member at Christian Aid, Board Advisor for Christian Vision, and Board Director of charity tech startup Raiser—bringing both technical acumen and theological depth to conversations about AI’s role in faith and society.

He’s a recognized thought leader in the intersection of technology and ethics, contributing regularly to industry publications and speaking at major conferences worldwide. JP delivers keynotes, workshops, and masterclasses on AI strategy, innovation culture, and digital transformation.

His speaking engagements have included Forbes conferences, CES in Las Vegas, and the Carey Nieuwhof Leadership Podcast, as well as specialized events for sectors ranging from banking to education to nonprofit leadership.

His book “AI @ Work: How to Build a Full Stack Organization” launches in August 2026. The book introduces his “AI Nervous System” framework—a practical approach to implementing AI that balances technological capability with human values, ethical considerations, and organizational culture. The framework has already been adopted by organizations across multiple sectors seeking to navigate AI transformation thoughtfully and effectively.

JAMES POULTER SPEAKING TOPICS

James Poulter is an experienced speaker on innovation. From the future of work and emerging technologies, through to creating innovation cultures within organisations, and how they can adapt and find new ways of working, especially since the recent pandemic.

He speaking topics include –

Full Stack: Navigating the Changing Shape of Work in the Age of AI

Understand how AI is fundamentally reshaping work, careers, and organizational structures. Based on James’s book “AI at Work” and his experience building AI-powered teams, this keynote explores the full stack of changes happening across individual roles, team dynamics, and enterprise structures. Learn how to prepare your workforce for the future, redesign roles for human-AI collaboration, and build organisations that thrive in an AI-first world. Essential for HR leaders, executives, and anyone responsible for workforce strategy, this session provides actionable insights for navigating the most significant workplace transformation in decades.

Key Themes

• Individual Transformation – Evolving skills and career paths
• Human-AI Collaboration – Redesigning roles for partnership
• Organisational Structures – New models for AI-powered teams
• Skills & Learning – Upskilling for the AI era

“CTL – ALT- DEL”

Unlock breakthrough innovation with a proven framework born from James’s unique experience at LEGO and Amazon Alexa. This keynote reveals how to systematically identify what you can control, listen to organizational signals, explore alternatives, think diagonally across functions, and courageously delete what no longer serves you. Learn the art of strategic unlearning—breaking free from legacy processes and mental models that hold organisations back. Perfect for teams facing disruption, transformation initiatives, or those seeking to build a culture of continuous innovation. Discover how the world’s most innovative companies reset, refocus, and reinvent.

Ctrl: Gaining Control

• Developing active listening skills across all levels of the organisation
• Implementing feedback loops to capture insights from employees and customers
• Creating a system for idea capture and evaluation
• Establishing innovation metrics and KPIs to track progress

Alt: Creating Alternatives

• Techniques for breaking out of conventional thinking patterns
• Cross-pollination of ideas from different industries and disciplines
• Scenario planning and future-casting exercises
• Embracing diversity and inclusion as catalysts for innovative thinking

Delete: Unlearning and Renewal

• Identifying and challenging outdated assumptions and processes
• Techniques for overcoming resistance to change
• Creating a ‘fail fast, learn quickly’ culture
• Implementing systems for continuous learning and adaptation

Leading AI: The AI Nervous System

Transform your organization into an AI-powered enterprise with this comprehensive framework. Drawing from James’s experience leading innovation at LEGO and building AI startups, this keynote reveals how to build AI capabilities across four interconnected systems—just like the human nervous system coordinates complex functions. Learn how to create organizational intelligence that scales, adapts, and drives competitive advantage. Perfect for leadership teams ready to move beyond AI experiments and build sustainable, enterprise-wide AI capabilities.

Key Themes

• Building a Better Brain – Clone your organizational information
• Ready for AI – Scale your work with AI tools
• AI Ethics: The Gut -Cultivate human-AI interactions
• Hands & Feet Govern AI use cases at scale

Wrestling with AI Ethics

Navigate the complex ethical landscape of AI with confidence. This thought-provoking keynote addresses the critical questions every organization faces as AI becomes ubiquitous. From environmental sustainability and carbon footprints to the profound implications of digital twinning and deepfakes, James guides audiences through the ethical dilemmas that will define the next decade. Learn how to build ethical frameworks that protect your organization while enabling innovation. Essential for any organization deploying AI at scale, this session provides practical tools for making ethical decisions in an uncertain future.

• AI Sustainability – Environmental impact considerations
• Digital Twinning –Ethical implications of AI replicas
• Deepfakes – Handling synthetic media
• AI Legacies –Long-term societal impact

More information can also be found on his own website. 

THE BOOK (coming in 2026)

AI at Work: How the Build a Full Stack Organization

Your comprehensive guide to building AI capabilities across every layer of your organization. Learn practical frameworks and strategies from a leading AI expert.

1. Practical Frameworks =Step-by-step guides for implementing AI strategies that drive real business value
2. Real-World Insights -=Based on James’s experience leading innovation at LEGO and building AI startups
3. Full-Stack Approach – Build AI capabilities across individual roles, team dynamics, and enterprise structures