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From Behind the Mask – Pam Warren

From Behind the Mask – Pam Warren

Our November Book of the Month is “From Behind the Mask” by international speaker, leadership trainer, and Paddington Train Crash Survivor Pam Warren. 


She was not expected to survive. She became the lady in the mask. In October 1999, Pam Warren’s life was turned on its head when she sustained horrific injuries in the Paddington rail crash. The casualties numbered thirty-one dead and over five hundred injured. Pam underwent scores of operations to rebuild her burnt body and had to wear a plastic mask over her face for twenty-three hours a day over an eighteen-month period. Unwittingly, she became the public face of the disaster. Now, over a decade on from that terrible event, From Behind the Mask charts the true inside story of Pam’s journey from victim to survivor and campaigner.  

Following the crash she became the UK’s leading spokesperson for improving rail safety, battling with rail management executives and the government – and winning. She was branded a troublemaker, but Pam and fellow members of the Paddington Survivors’ Group helped bring about great improvements on our railways.


Recognised universally as ‘The lady in the mask’ following the horrific injuries she sustained in the Paddington rail crash, Pam Warren turned a near-death disaster into a life-changing positive and is now an inspirational speaker on change.

Her life story captivates all who hear it and drives individuals to become the best version of themselves, no matter what their circumstances. “Inspirational” is the often-quoted feedback.

Pam Warren’s keynote speeches are filled with motivation and mindset tips to promote the virtues of resilience and transformation during huge change and upheaval… Using a successful blend of her own unique experiences and a study of how other great leaders achieved success, Pam conveys a powerful message, praised by all who hear it.

She captivates her audiences and provides them with a raft of take-homes as she outlines her single-handed battles with authorities to champion improved rail safety and overcome her own physical and mental trauma following the crash which many thought she would not survive.

To order a copy of the book please visit her website. More information on Pam can be found on her webpage.


We have worked with Matthew for many years and will continue to do so. His knowledge of the Speaker Market and ability to interpret our clients requirements is quite exceptional.

He is incredibly thorough in his approach and always goes that extra mile to ensure everything is exactly as required.

I am always happy working with Matthew, he has great credibility, he is very diverse in his ability to make things happen.

Matthew Fisher and I have worked together for many number of years. I have always found Matt to be honest, good natured and willing to work hard always carefully selecting the best appearances to suit my personality and lifestyle. The work Matthew has delivered for me over the years has varied from schools, colleges, attending film premiers, guest speaking  to name a few all of which I have lots of memories and thoroughly enjoyed.