Shola Kaye MSc FRSA DTM is a communication specialist, award-winning international speaker and author of two books. She speaks on Empathy in the workplace, Inclusive Leadership and D&I.
She spent the first part of her career in IT consultancy in the U.S.A., consulting at household name investment banks, and in the U.K for global clients in aviation and finance. Her experiences as a black woman in the workplace, with insights gained from working in corporates on both sides of the Atlantic, led her to develop an interest in learning to create inclusive workplaces with open,supportive communication.
Shola Kaye also spent time as a scientific researcher in the U.S. Centers for Disease Control in Atlanta. She has a unique interactive delivery style that combines the energy and engagement of a performer with the insights and actionable tools and models of a scientist or technical expert.
The word most frequently used to describe Shola’s work is ‘engaging’. Clients often comment that her interactivity, and encouragement of the audience to reflect and transform during her presentation, makes her a stand-out speaker who gets results and delivers work that will be remembered long after the event is over.
Her keynote and masterclass topics include workplace empathy, diversity and inclusion, leadership and workplace communication.
Shola’s work has been featured in Marie Claire, Harper’s Bazaar and on the BBC. She has been mentioned in Forbes and she regularly writes for industry publications such as HR Zone, Management Today and People Management. In her role as a workplace culture and communication expert, Shola hosts a popular podcast, and has created a top 10 rated weekly video blog. Shola’s first book was an Amazon.com number one bestseller and her second book, ‘Big Talk, Small Talk’ was published in November 2020. Shola is a LinkedIn Learning Instructor and has tens of thousands of students around the world who have enjoyed her programmes.
In 2016 Shola Kaye won the Jenny Seagrove Speaking award. She has also presented a TEDx speech on Empathy in the Workplace. Her speeches and programmes are in demand and she is frequently rebooked or tasked with running the same programme at multiple client locations. Shola provides keynotes, masterclasses and consulting.
Shola Kaye has a degree in Natural Sciences from Cambridge University, and went onto obtain a Postgraduate teaching qualification from Oxford University beforer elocating to the USA to study neuroscience at Emory University, with research at the U.S. Centers for Disease Control. She’s a Fellow of the Royal Society of Arts.
LEADERSHIP, DIVERSITY & INCLUSION: inclusive leadership for the post-pandemic workplace. Equip your leaders with the skills and knowledge to combat bias and foster belonging
It’s 2021 and, more than a year after Covid hit, we know that many workplaces will never be the same again. That’s why leaders need an expanded repertoire of skills and know-how to ensure staff are engaged, happy and productive. In this highly impactful programme, leaders are given the skill set to flourish in today’s complex work environments, managing ever more diverse and demanding teams.
LEADERSHIP: Harness the power of Empathy – To improve inclusion, innovation and engagement
Creating a workplace where everyone feels that they belong is more important than ever before, but how can you build supportive, cohesive environments within your organisation?
This inspiring keynote speech will provide you with practical and effective strategies for becoming an inclusive leader. It can be modified for senior leaders, management, and whole-company keynotes. You’ll walk away with the tools and the inspiration to become a more effective and compassionate leader, manager, or individual contributor.
DIVERSITY & INCLUSION: use empathy to create a workplace of respect and belonging – Develop your listening, courage, and compassion to build an environment of trust and inclusivity
Bring our whole selves to work? How is that possible when we may not be accepted and valued by our colleagues?
This inspiring keynote speech shares stories, tools, and interactive exercises to help you see the value of ensuring everyone feels they belong. You’ll understand the vital components of empathy, how to be compassionate while avoiding burnout, and why skills like emotional intelligence are in high demand.
DIVERSITY & INCLUSION: microaggressions & Bystander interventions – What are these harmful behaviours and how do we deal with them?
Microaggressions are the brief and commonplace verbal, behavioural or environmental slights, whether intentional or unintentional, that communicate hostile, derogatory, or negative attitudes. We’ll explore microaggressions, how to deal with them as a recipient and ways to respond as a bystander. Understand the damage they can do in the workplace if left unchecked and examine the results of psychological studies that reveal the impact of this problem.
LEADERSHIP COMMUNICATION: Delivering effective feedback with empathy – Develop the skills to support and co-create your colleagues’ success
At work and in our personal lives, delivering effective feedback is a valuable skill. Delivered in the right way,feedback can be empowering, inspiring and can drive an individual, and their team, towards fantastic success.
However, delivered in the wrong way, feedback can be divisive, demotivating, and destructive. And when we avoid giving feedback to spare someone’s feelings, the eventual outcome can be just as damaging. So what’s your intention as a manager? Is it to break or to build? To crush or to co-create?
Shola conducted a wonderful and engaging Webinar session on communication in Diverse Teams for UNFPA! Her method of using the chatbox on Zoom to make sure everyone was engaged was super helpful for those who were not comfortable speaking up with the large group of people she was presenting to. Shola was very well-spoken and kind and I would highly recommend her work to any organization looking to improve communication skills between colleagues and teams.’
— Helin Alcinkaya - United Nations Population Fund (UNFPA)
A great company-wide virtual keynote on Empathy in the workplace. It was a fascinating subject, and I think it was the most engagement I have seen with a topic – clearly it gave people food for thought and resonated. Our HR team has already said that they would like to incorporate some of the tools you gave us into the updated manager training programme. Our Diversity & Inclusion sponsor on the board of directors even contacted me to say that he really enjoyed the talk and especially how engaging it was for the audience – which I consider a great success!’
— Natasha Gibbs – Diversity & Inclusion Council, S-RM Corporate Intelligence
‘Shola is a big impact speaker and compelling story teller. Her contribution to a critical event was arresting, memorable and inspiring. Be warned: her energy and positivity are highly contagious.’
— Paul Keenan - President Bauer Media Audio