Former MD of Metro Bank & Business Speaker.
Chris Brindley MBE is the respected former MD of Metro Bank and is a leading speaker on dealing with change, customer experiences, employee engagement, and sales management.
Whilst he is primarily known to many for his role at Metro Bank he is currently the chairman of one of the UK’s leading charities GreaterSport Manchester and combining what he has learned from both sectors, Chris can offer talks on subjects such as customer engagement and customer service, but also can talk on leadership, coaching and performance.
His speeches can be delivered to staff at all levels, inspiring change and utilising a Balanced Business scorecard approach to build compelling visions of the future for both organisations and individuals alike.
For Chris, it is essential to create a long term sustainable performance culture that will continue long after Chris has finished working with the organisation or individual. An enthusiastic speaker, Chris challenges his audiences to think differently about what they do and how to change to become more efficient.
For his services to Sport, Chris was awarded an MBE in the Queen’s Birthday Honours List in 2018.
Chris Brindley is very much in demand as a keynote speaker and talks on subjects such as –
• Consumer Behaviour,
• Customer Service,
• Talent Development
“We are so pleased with your output and ability to connect to our mass population of young contact centre colleagues. We feel happy you met our brief and appreciated your collaborative working style. With over 130 colleagues attending your sessions, I can safely say you were a hit. Today we ran more sessions about how to think outside the box when it comes to your own growth and learning, I was a facilitator, and many of my team were quoting to me your ideas and thought points, demonstrating that you really did hit home.”
— Senior Engagement Manager | M&S Bank